fun fact: before i ever filmed a ugc video, my job was rejecting them. i ran creator ops at HeyOz, recruiting creators, reviewing trial videos & writing the feedback nobody wants to get. so when i film, i know exactly what the person reviewing it is looking for. filming with that knowledge is terrifying. it's also why my stuff passes.
my videos sound like a friend telling you about something, not an ad read with a ring light. deadpan delivery, film grain, hooks built on an actual psychology degree & a borderline-concerning familiarity with tiktok trends. it's research. promise.
turnaround? the kind of fast that makes deadlines nervous.
HANNAH WILCOX social media manager / content creator hammond, IN · h.wilcox88@hotmail.com -------------------------------------------------- SUMMARY -------------------------------------------------- content & social media manager with a record of elevating brand presence & driving real audience engagement. translates brand voice into narratives that actually resonate & deliver measurable results. -------------------------------------------------- EXPERIENCE -------------------------------------------------- CONTENT & SOCIAL MEDIA MANAGER — HeyOz.ai jan 2026 · remote - analyzed emerging social trends to refine content strategy & improve audience targeting - ran creator ops: recruiting, trial video review & creator feedback - kept a consistent brand voice across channels - created platform-specific content aligned with brand goals & seasonal moments CUSTOMER SERVICE REP — Walgreens Pharmacy feb 2024 - jan 2025 · hobart, IN - resolved customer complaints with empathy, turning problems into loyalty - supported inventory tracking & supplier coordination RESTAURANT TEAM MEMBER — multiple restaurants oct 2011 - jan 2025 · indiana - coordinated front-of-house & kitchen ops at peak - trained & mentored new team members -------------------------------------------------- EDUCATION -------------------------------------------------- A.A. SOCIAL MEDIA MARKETING southern new hampshire university · expected may 2026 B.A. COUNSELING PSYCHOLOGY south university · 2021 · chancellor's list ★ -------------------------------------------------- EXPERTISE -------------------------------------------------- content strategy · brand voice · ugc creation · hook writing · trend analysis · community mgmt · cross-platform strategy · content calendars
brand deals, ugc packages & retainers. tell me the brief, i'll tell you the hook.